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Troubleshooting Scans

Overview

Troubleshooting issues triggered by running scans, including network load, missing hosts, and scan performance.

Issues triggered by running scans, including network load, missing hosts, and scan performance.

Host Discovery

Hosts missing from discovery results — ARP issues, switch rate limiting (DAI), Npcap, and tuning.

Scan Performance

Scans crashing targets, taking hours, failing from high concurrency, or hitting file descriptor limits.

SNMP

SNMP credentials assigned but no data appearing — credential assignment, version compatibility, and log diagnosis.

Credentials

Credential file read failures, PEM errors, and credentials loading successfully but failing authentication on target devices.

Auto-Pause

Scheduled scans automatically disabled after repeated stall failures.

Topology Empty After Discovery

Symptoms: Discovery completes but topology shows nothing

Check these:

  1. Discovery errors: Check Discover > Scan > Sessions for failures
  2. Network filter: Check topology options panel — wrong network may be selected
  3. Refresh mode: Press "Rebuild" or change from manual to auto to get live updates
  4. Service filters: Category filters may be hiding everything
  5. Reachability: Verify daemon can actually reach the target network

Getting Help

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