FAQ
Frequently asked questions about Scanopy.
General
Is IPv6 supported?
Not currently. See Limitations for details on what's planned.
What's the difference between Cloud and Self-Hosted?
Scanopy Cloud:
- Managed server infrastructure
- Quick setup — just deploy daemons
- Automatic updates
- Subscription pricing
Self-Hosted:
- Run everything on your infrastructure
- Full data control
- One-time purchase or free (Community Edition)
- You manage updates and backups
Both versions use the same daemon software and have the same features for network discovery.
How do I contribute?
We welcome contributions! See contributing.md for:
- Adding service definitions (great first contribution!)
- Reporting bugs
- Requesting features
- Submitting pull requests
Join our Discord community for help and discussions.
Discovery
How long does discovery take?
See Discovery Duration for benchmarks and factors affecting scan speed.
Why is my topology empty after discovery?
- Did discovery run at all? Check Discover > Sessions for errors
- Wrong network selected: Check topology options panel for network filter
- All services hidden: Check if service category filters are too aggressive
- No hosts found: Verify daemon can reach the network
Can I scan networks the daemon isn't directly connected to?
Yes, but you'll miss some data. See Layer 2 vs Layer 3 for details on what's available for remote subnets.
For best results, deploy a daemon on each network segment. See Multi-VLAN Deployment.
Networking
What ports does Scanopy use?
| Component | Port | Purpose |
|---|---|---|
| Server | 60072 | Web UI and API |
| Daemon | 60073 | Push mode communication |
Does the daemon need inbound firewall rules?
Pull mode (recommended): No. The daemon only makes outbound connections to the server.
Push mode: Yes. The server needs to reach the daemon on port 60073.
Getting Help
- Discord: discord.gg/b7ffQr8AcZ
- GitHub Issues: github.com/scanopy/scanopy/issues